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Coach the Coach
The first step in any effort to improve colleague performance is counselling or coaching.
Coaching often provides positive feedback about contributions. Colleagues need to know when they are effective contributors. By providing this positive feedback, you are also letting your colleague know the actions and contributions that you'd like to reinforce so that you see more of them.
Access the main course materials below
Take a look at this video put together to introduce Sports Caoching for managers by its inventor Dr Marty Cohen
Cognitive Restructuring is a useful tool to use when Counselling. The pack below walks you through the process.
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