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Positive Communication

One of the most powerful ways to improve training is to simply be a more positive communicator. Positive communication is contagious and...

Communication Skills 101

So, what exactly is communication? Communication is the transfer of information or signals from one party to another. Communication can...

Understanding Learning Styles

Discovering the learning style(s) of staff you train and/or manage can be incredibly useful when tailoring coaching or feedback to an...

Difficult Delegates

In my experience it's fortunately very rare that you have to deal with difficult trainees, however it seems to be the biggest fear that...

Attention Spans

"The average British person has an average attention span of just 14 minutes, new research has found." You may have seen a headline like...

'Out' And 'In' Context Framing

Grabbing an audience's attention early on in a training session is key to its success. So many things compete for a learners attention...

Conflict Management 101

When an already difficult conversation decends into conflict, its scary. When we find ourselves in open conflict with another person, we...

Difficult Conversations 101

Having uncomfortable conversations at work is never easy. This is especially true for people who are afraid of conflict and would do...

Sustainably Motivate Yourself

Motivation is energy, directed towards a goal. It's a resource that needs to be nurtured and managed in order for it to be sustained....

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